Contact Best Poker Sites

Whether you spotted something out of date in one of our reviews, want to flag a licensing change at an operator we cover, or just have a question about how we rank sites like Coinpoker, Bovada or Ignition, this is where to reach us. We read everything that comes in, though as a small independent team we can't promise an instant reply to every message.

What we can help with

Corrections to a bonus figure, rake structure or deposit method mentioned in a review
Questions about how a specific site scored on our comparison tables
Reports of a broken link, an outdated welcome offer, or a site that has changed its terms since we last checked
General feedback on the site's content, structure or coverage
Media or partnership enquiries related to the site itself

What we can't help with

We're a review and comparison site, not a poker operator. That means we don't hold player funds, can't access anyone's poker account, and have no ability to process deposits, withdrawals or bonus credits. If you have a problem with a specific site — a delayed cash-out, a disputed bonus, or a frozen account — that has to go through the operator's own customer support team directly, since we have no visibility into individual accounts and no authority over how any brand handles a complaint.

If the issue is about gambling itself feeling out of control — chasing losses, spending more than planned, or struggling to stop — that's a different conversation than a customer service query, and it deserves a proper resource rather than a contact form. See the responsible gambling guidance below.

Before you write in, a quick note on how we work

Best Poker Sites is supported by affiliate partnerships: when a reader signs up with a site through a link on this page, we may earn a commission. That relationship never decides our rankings — sites are scored on the same criteria regardless of whether we earn from them, and no operator can pay for a better position on our list. If your message relates to how a specific brand is ranked, it helps to know we welcome that scrutiny; you can read more about our approach on the About Us page.

Responsible gambling comes first

Real money poker involves genuine financial risk, and no amount of skill removes that. Every recommendation on this site is written for adults of legal gambling age only — 21+ in most regulated US states, though a small number set the threshold at 18, so always check your own state's rules before signing up anywhere. Poker should never be treated as a source of income or a way to solve money problems.

If gambling has stopped feeling like entertainment, free and confidential help is available around the clock through 1-800-GAMBLER. Our full Responsible Gambling page has more detail on support resources and how state self-exclusion programs work.

Site terms and other pages

For details on how this site operates, what we do and don't guarantee, and how content here should and shouldn't be used, see our Terms and Conditions. If you landed here from an international search and are looking for coverage outside the US market, note that our Non Gamstop Casinos UK guide is written specifically for UK readers and covers a different regulatory landscape entirely.

What happens after you reach out

Your message is read by a member of the editorial team, not routed to any of the poker sites we review
Factual corrections — a wrong bonus amount, an outdated deposit method, a licensing update — are prioritized and typically reflected on the page once verified
General feedback and questions are answered as time allows; we don't run a live chat or phone line, so email is the practical way to reach us
We won't follow up with marketing messages or repeated prompts to sign up anywhere — if you contact us, it's on your terms

Nothing about getting in touch commits you to anything, and there's no pressure to act on any offer discussed on this site. If you're simply comparing where to play, our rankings and mini reviews are the best starting point — reach out separately if something specific needs our attention.